Privacy Policy

RADD ERP is a billing, inventory and CRM service operated by RADD India ("we", "us"). This policy explains how we handle information when you use erp.raddindia.com and our mobile app.

Account data: name, email address, mobile number, and Google profile details if you sign in with Google.

Business data: organisation and branch details, GSTIN, customers, vendors, items, invoices, payments, stock and deals you enter.

Usage data: device, browser, IP address and logs needed to run and secure the service.

Camera images: only when you choose to scan a barcode or bill; they are processed for that purpose.

To provide and improve the service, authenticate you (including WhatsApp OTP), send service messages, process subscriptions and referral rewards, prevent fraud, and meet legal obligations. We do not sell your data.

We share data only with service providers that help us operate (hosting, messaging, payment, AI processing), with members you invite to your organisation, or when required by law.

Data is stored on secure cloud infrastructure with encryption in transit and strict per-organisation access controls. No system is completely secure, but we work to protect your information.

We keep your data while your account is active and as required by Indian tax and accounting laws. You may request deletion of your account at any time.

Under the Digital Personal Data Protection Act, 2023 you may access, correct or erase your personal data and withdraw consent. Contact us to exercise these rights.

We use essential storage to keep you signed in and remember your selected organisation and branch.

We may update this policy and will post the new date above.

Grievance Officer, RADD India — raddindia2@gmail.com